Focus on the Practice Team
Wednesday 11 October, Leicester City Football Club (09:30-16:30)
Cost (ex vat): Non-members £185; SPVS and VPMA members £130
Our inaugural day aimed at both HR managers and front of house staff was a huge success and we will repeat it again in 2017. One lecture stream will concentrate on overall HR issues, the other will focus on the reception team and front of house and how this impacts on your client communication. We know from feedback how much more practices took away from the day when they brought a member of their reception team with them. In order to make this more affordable, we will again allow you to bring a second team member at a substantially reduced rate. Expect some of the best speakers in the profession across a wide range of topics.
The day will start at 9:30am and finish at 4:30pm. Workbooks, CPD certificates, lunch and refreshments are included.
Bedrooms are available for the night of 10 October at the nearby Holiday Inn Express (Filbert Way, Leicester LE2 7FL). To book, please call the hotel directly on 0116 249 4590 #3 and quote “SPVS-VPMA OCTOBER” to receive our special rate of £99 B&B (inc. VAT) per single room.