Sarah Adamson RVN Veterinary Marketing Manager
Sarah started working in veterinary practice in Bournemouth in 1995 and qualified as a veterinary nurse in 1998. She joined a multi-disciplined practice 16 years ago as head nurse, then progressed to Nurse Manager. During her nursing career Sarah’s passion was always running nurse clinics and striving to deliver good customer service to their clients. 3 years ago, she was offered the position of Marketing Manager with the Garston Veterinary Group, which includes running the practice social media and promoting their very own preventative healthcare scheme.
Kath Aplin BVSc CertCHP MRCVS, Boeringer Ingelheim
Kath Aplin qualified from Liverpool in 1995, and for the following 20 years worked in large animal, predominantly dairy practice in Somerset and then Cumbria, with a year in New Zealand.
In 2015 Kath joined Boehringer Ingelheim as a cattle Veterinary Adviser.
Victoria Ansell, Centaur Services
Victoria Ansell is an Inventory Management Specialist at Centaur Services, she works with many practices across the country providing bespoke solutions which have proven to increase profitability and efficiency. Victoria believes that effective inventory management is critical to the success of any practice, not only does this optimise profits but also time and efficiency which is valuable in any practice, big or small.
Victoria has worked in both small and large animal practices across the South West and has over 10 years’ experience working as a veterinary nurse. During her time in practice she was promoted to head nurse, part of her role was to oversee the pharmacy, to monitor the traceability, shelf life and quantity of stock held. Victoria has experienced a lot of the frustrations heard in practices when it comes to stock control and is pleased to be working with them to help eliminate these common issues.
Richard Artingstall MBA MA VetMB Cert SAS MRCVS (ILM 7 Coaching and Mentoring) – Explorevet, IVC, Vale Referrals
Richard Artingstall is a referral veterinary surgeon (orthopaedic and soft tissue surgeon) and clinical director of Vale Referrals, a multidisciplinary referral centre in the South West. He has undertaken an ILM 7 in executive coaching and mentoring and is the founder of Explorevet which focuses on professional coaching and development for veterinary surgeons, managers and nurses. Richard has completed an MBA which has focused on the issue of organisational change in the veterinary industry. He has an interest in the role of professional and clinical coaching in both enabling change on a personal and organisational level and first-hand experience of managing clinical and managerial teams through significant transition into corporate ownership and the challenges that this entails in a veterinary environment.
Antony Ashford RVN Cert SAN
Antony started his nursing career at 14, standing in with his local vet on Saturday morning consults. After qualifying and spending a year in charge of a branch practice he moved to Colne Valley Veterinary Practice where he has been for the last 13 years. Over time a keen interest in nursing clinics has led to a full time position consulting, dealing with weight management, puppy & kitten checks, dental clinics, senior pet health to name a few. Antony completed his City & Guilds certificate in small animal nutrition, became a PHC, and latterly an APHC and most recently completed the BVNA oral care nurse certificate.
Alison Bard FdSc BSc
How do veterinarians communicate on matters of herd health and what does this mean for their farmers? As a PhD student at the University of Bristol, Alison was fascinated by this question. Her research provided a detailed picture of the current advisory and communication strategies employed by UK cattle veterinarians in discussions of disease management. Alison also examined the feasibility of Motivational Interviewing, a communication methodology used widely in the medical sciences, applied in this context. She is passionate about enhancing the advisory experience for both veterinarians and farmers.
Having completed her PhD, Alison is now a research associate at the University of Bristol working within the AMR Force. As part of an interdisciplinary team, she is exploring the conditions needed to achieve improved veterinary diagnostic practices and treatment decisions in the pursuit of sensible and sustainable use of veterinary medicines.
Safia Barakzai BVSc MSc DESTS Dipl. ECVS FRCVS
Safia qualified from Bristol in 1998 and shortly after, started a residency in equine surgery at Edinburgh University. She stayed on at Edinburgh as a lecturer and senior lecturer for another 9 years before leaving academia for private practice. In 2017 she started her own surgical consultancy offering peripatetic surgery services. She is a RCVS recognised specialist and a European specialist in equine surgery and has published widely in this field.
Dr Charlie Barton, BVSc, CertVOphthal, MRCVS, Virtual Recall
Charlie worked in clinical veterinary practice for 11 years before Co-founding Virtual Recall. During his time in practice he became an advanced practitioner in Veterinary Ophthalmology and has a thorough understanding of the all angles of Veterinary Practice from rural mixed practice to referral medicine and surgery. He is co-founding director and joint CEO of Virtual Recall, which helps practices with a range of automated communication tools to improve animal health, drive better medical compliance and enhance the client bond, resulting in improved practice profitability.
Mark Bateman, Engage
Mark ran his own successful business before suffering burn out and taking a six-month sabbatical which extended to three years during which he completed a Masters in Leadership Coaching, a PGC in Psychotherapy, and took a deep dive into nutrition, burnout, resilience etc.. He sold his business in 2011. Since then, he has worked with a large number of companies helping them to focus on growth through leadership effectiveness. 18 months ago he founded Engage Coach International with Dr Jodi O’Dell to help take promote and deliver the toolset, Engage, which assesses mindset, and is being used within the vet world, as well as by the likes of IBM, NHS, FTSE boards and more.
Simon Biles FCCA CTA
Simon works solely with vets offering a superb service and a wealth of experience to his clients, including assisting with remuneration planning, partner buy-ins and exits, buying and selling practices, practice start ups and many other areas of running a successful veterinary practice. Simon leads a team of accountants dedicated to helping veterinary practices to grow and develop, providing them a seamless compliance service as well as giving them real-time financial and commercial information and assisting them to interpret this information in order to benefit their practice.
Jonathan Bloom, DVM, Willowdale Animal Hospital, Toronto, Canada
Dr. Bloom is a Private Practice owner, and Medical Director of one of Canada’s first 24 hour veterinary hospitals for both routine and urgent care. Known as both an innovator and leader in concept implementation, Jonathan excels in taking novel concepts and creating easy transitions into every day veterinary practices. He speaks and consults on how exemplary customer service and client perception can influence the quality of care owners provide their pets and the impact that veterinarians have on pet owning families. He is a strong advocate for pet health, pet owner education, and the veterinary industry as a whole. He appears in veterinary journals worldwide, and sits as an active member on the Fear Free Advisory Board.
Louise Brennan BBS BSc RVN
Having qualified with a Business Degree in Marketing in 1998 Louise was a Business Development Manager with several blue chip multinational companies. Always having had a passion for animal care, Louise went on to qualify as Veterinary Nurse (BSc) in 2007. Louise spent three years in general veterinary practice where her interests were nutrition, behaviour and geriatrics before joining Royal Canin in 2010. She has brought her experience of the veterinary professions and her business background to assist practices in developing their full retail potential. Over the last number of years, Louise has spoken on behalf of Royal Canin to veterinary organisations on the epidemic of canine and feline obesity and has been a specialist member of Royal Canin’s dedicated Weight Management Team since 2014.
Debbie Cohen OBE MD FFOM FRCGP FRCP FAcadMEd
Debbie is an Occupational Health Physician, Director of both Student Support and the Centre for Psychosocial Research, Occupational and Physician Health at School of Medicine, Cardiff University. She leads the support services for medical students in Cardiff University and a service for Welsh Government that provides all doctors in Wales access to CBT free. Debbie manages training on a novel programme with a Norwegian colleague building emotional intelligence and resilience for both medical students and doctors in training in Wales. She provides expert advice to Wales and UK Government on services for doctors with mental ill health, work and health and the fit note. She is the Faculty of Occupational Medicine (UK) lead on physician health. Debbie helped establish in 2011 the UK Association of Physician Health.
Debbie also undertakes research in physician health and improving the conversation about work and health in health practitioners. Her latest research investigates disclosure of mental ill health in doctors and medical students and is exploring shared decision making in work and health conversations. In 2012 Debbie received the OBE for her contribution to occupational medicine.
Patricia Colville BVMS MBA MRCVS
Tricia qualified from Glasgow University Vet School in 1993. She then worked in private practice for three years before starting with PDSA where she worked for ~ 14 years. Tricia moved to Vets Now in November 2009 as Hospital Manager of the new Vets Now 24/7 Emergency and Speciality Hospital in Glasgow. Tricia completed a Masters in Business Administration in Nov 2014 and was BSAVA President April 2015-2016. She is currently Business Development Director with Vets Now and a Director of Vetlife.
Carolyne Crowe, VDS
Carolyne is an equine vet, personal performance coach, mentor, international speaker, researcher, lecturer and was awarded the prestigious title of “Life Coach of the Year 2105” at the International coaching awards. Caroline runs 1on1 coaching programmes, workshops on stress management, personal effectiveness, resilience, assertiveness, team dynamics, communication skills, conflict management, leadership and management skills for veterinary practices. She lectures both at universities and industry events. Carolyne is a master trainer in DISC behavioural profiling, a CPCAB trainer in Stress management and Wellbeing and an Honorary Lecturer at the University of Liverpool. Carolyne is currently undertaking a Masters degree in Workplace Health and Wellbeing at Nottingham University Medical School.
Catriona Curtis, SPVS
An Edinburgh 2004 graduate, Catriona is SPVS president elect and CPD and Congress officer for the society. Throughout her career which has spanned mixed and small animal practice, 6 years in the pharmaceutical industry and more recently as Vet Talent Manager for the Vet Group she has had an active interest in and been passionate about the development of new and recent graduates. From 2011 to 2017 she organised the SPVS final year student seminar at Lancaster. Throughout her involvement at the seminar (2004-2018) she has witnessed the change in our profession from the perspective of recent graduates and also watched with interest as a new generation has entered our workforce. She is very interested in how we adapt and change our working environments to meet the changing needs of the profession and in the mindset of vets as they adapt to and accept change.
Nikki Deane RVN CertVBM
Nikki qualified as an RVN in 2007 and enjoyed all aspects of nursing and the business side of practice life. She moved to the sister practice in Portishead as Head Nurse and took the practice from core standard to hospital standard within the Practice Standards Scheme before returning to Gloucestershire to become Practice Manager.
Nikki started the Liverpool post grad certificate in Veterinary Business Management before becoming Practice Manager, giving her insight into the workings and business side to practice life, developing skills she came to rely on when she took the role of PM. The course has enabled her to further develop herself and her career. She now support practices operationally in a Business Support Manager role.
Matthew Diffey, The Vet Group
Matt Diffey is Head of Strategy and Commercial Initiatives at Pets at Home Vet Group. In this capacity, he works closely with the Vet Group Exec. to set the strategy for the Group and help drive its implementation. His team is also responsible for the development of new practice-level commercial initiatives, often working in collaboration with the Group’s Joint-Venture Partners to formulate, pilot, and scale new ideas. Prior to joining the Vet Group, Matt was a strategy consultant at Bain & Company in London. His client work at Bain was focused on strategy within the consumer goods and retail industries, as well as commercial due diligence for some of the world’s leading private equity firms.
Brian Faulkner, MRCVS, The Colourful Consultancy
Brian has worked in over 300 practices in the UK both as a clinician and a practice management consultant. His MBA focused on the role of leadership and organisational culture on financial performance within veterinary practice. He set up, developed and then sold a cluster of SA practices between 2002 and 2009. His practices were runners up for Pet Plan Practice of the Year and Brian was their Vet of the Year in 2008. He has a Masters in Applied Positive Psychology and is a lecturer in Veterinary Entrepreneurship at Nottingham University and Vice Chair in Business and Professional Studies at the European School of Veterinary Post graduate studies. Brian is Junior Vice-President of SPVS.
Dr Amanda Goodall, Cass Business School
Amanda is a Senior Lecturer (Associate Professor) in Management at Cass Business School. Her research looks at the relationship between leadership and organizational performance; it shows that leaders should have a deep understanding of the core business of the organizations they are to lead. Being a good manager alone is insufficient. Evidence supporting expert leadership comes from healthcare, universities, Formula 1, basketball, among professionals, and from large US and UK random samples of employers matched with employees. Her current research is on physician leadership in healthcare. She has been a research fellow at Cornell, Zurich U, and recently at Yale. Amanda publishes in academic and practitioner journals, and also does media work. Cass has recently launched a part-time two-year masters degree designed by their world-class researchers, exclusively to train doctors in leadership and management. The programme is also open to veterinarians; teaching will be adapted in parts to fascilitate a cohort of veterinary students on the degree. Vets and doctors will also learn a great deal from each other. Cass Business School is the home of professional leadership, with a strong research background in healthcare business intelligence and leadership.
Andy Green BVetMed MRCVS
Having qualified from RVC in 1993, Andy has been working in veterinary practice in the UK for more than 20 years, with over half of this time being in senior leadership roles. Since 2007 he has been one of the Directors of Pennard Vets, a 5 centre, 16 vet small animal practice in West Kent with a growing reputation as one of the most progressive and forward thinking practices in the UK. Highly experienced in the field of personal development and leadership mentoring and certified in NLP, he also works with Vet Dynamics as a mentor and practice development consultant.
Major Cathie Gregg, GLCM
Major Cathie Gregg graduated from Durham University in 1983 and joined the Army as an officer in the Royal Army Educational Corps. She commissioned as an Officer on the first women’s course to pass through the Royal Military Academy, Sandhurst, in 1985. She served for sixteen years in a variety of training and management roles, including military skills, management, languages, personal development and leadership, teaching and instructional techniques and other more academic subjects. She was the Army Women’s fencing champion, and also organised and practised outdoor sports such as climbing, caving, mountaineering and canoeing. In her final years with the British Forces Germany, she was the NVQ tutor and verifier for NW Germany, teaching and tutoring management at level 3 and 4 and advising on civilian qualifications for service retirees. After leaving the Army in 2000 she moved with her family to France where she developed a business in translation, business English and management and customer service training. In 2012 she began to work with the veterinary industry, teaching junior management skills and customer service, as well as company brand values and conflict management.
Peter Gripper, Anval
Peter graduated from London in 1980 and for 23 years was a partner in a mixed Somerset practice with seven vets and three sites. He retired from practice to work as a full time consultant for Anval, and acts as an expert witness on veterinary business matters. Anval Ltd has become established as leader in the field of veterinary practice management working with practices to provide objective business planning. The work includes management advice, marketing solutions, goodwill valuation, practice valuation, practice sales, start ups advice, benchmarking & profitability reviews, succession planning, and staff development and motivation.
Suzanne Headington, Hazlewoods
Suzanne joined Hazlewoods Vet Team in January 2005 and is a Chartered Accountant and Chartered Tax Adviser. She specialises in working with veterinary practices to help improve profits, advise on pricing strategies, practice efficiency and tax planning. She also advises on practice valuations for both internal and external sales and has been involved in a number of large veterinary sales in recent years. Suzanne is a member of the VPMA and a regional organiser. In addition, she has been involved in writing articles for the veterinary press and in presenting to the profession.
Georgina Hills, IVC & VPMA
Georgina started as a student veterinary nurse in 1995, back in the day of the green practical book! Since then she has worked throughout practices in the southwest as a nurse and Head Nurse with breaks working as a lecturer and internal verifier for Bicton College and a year managing a Mountain bike holiday Company in Spain. Georgina started as Head Nurse at Vale Vets and Referrals in 2010 and then became Practice Manger after completing the level 5 ILM diploma and learning on the job! In 2013 to prove to herself and those around that she knew what she was doing George sat the Certificate in Veterinary Practice Management (CVPM) awarded by the VPMA and won the Glynne Davis Memorial Award for outstanding achievement in the examination. George now sits on the CVPM exam board and encourages other Practice Managers to sit the award to further their career.
Richard Holborow BVSc MBA MRVCS
Richard qualified from Liverpool in 1975 then worked as an assistant for six years before setting up his own single handed practice. From 1981 to 2013 the practice grew to 10 FTE vets plus about 40 support-staff and his first assistant became an equal partner. When they sold the business four years ago it included a 24/7 tier three hospital and four tier two general practices, all of which were VN training practices and Richard’s role had switched to almost entirely management. Richard was SPVS President in 2011 and studied for an MBA. He is also chairman of directors of a financial investment company, helping to manage a sizeable portfolio while still keeping in touch with the profession.
Sally Hopson, The Vet Group
After graduating from the School of Oriental and African Studies at the University of London with a degree in Middle Eastern History, Sally joined the graduate scheme at Habitat and began a long and enjoyable career in retailing, including 14 years at ASDA where she held a number of senior roles. Sally has a particular interest in diversity and served as a commissioner on The Women in Work Commission and the Learning and Skills Council which was recognised in an MBE awarded in 2006.
Liz Howes,VN BScHons CVPM
Liz qualified as a veterinary nurse in 1993 and worked in both small animal and mixed practice where she became a head nurse but confesses she didn’t really know what she was doing! In 2001 Liz took a break from veterinary nursing to complete a zoology degree but found herself drawn back to nursing when she saw a job advertised at a cat only clinic, a new start up business. As the only member of staff in the beginning she learnt a great amount about the business side of things. Her bosses supported her decision to step away from nursing and pursue herpractice management career by completing the ILM level 5 qualification which she passed in 2010. Liz worked in several independent practices before joining CVS in 2016 and now manages 4 small sites in Southampton for them.
Leonie Lightfoot, BSc, MSc, MBPsS – Chimp Management
Leonie is a BASES accredited Sport Scientist and has provided applied psychology support to athletes, coaches and teams for 8 years to help to manage their emotions and support their continued development. Prior to working for Chimp Management, Leonie spent 7 years working for England Athletics. During this time she worked to increase knowledge and awareness of eating disorders in sport and helped to develop a programme to prepare female coaches for the high performance environment.
Leonie currently works with British Equestrian, supporting riders on the Podium Potential programme, whilst also facilitating many of our workshops with clients including British Cycling, Sport Scotland and England Athletics. She has experience across a broad range of sports and has a passion for sport, seeking to empower individuals to maximise both enjoyment and potential in their participation.
Lizzie Lockett – RCVS
Lizzie joined the RCVS in 2005 after 13 years working across Europe in marketing, public relations, corporate communications and public affairs, in sectors including animal health, agriculture and the environment. Lizzie spent 12 years heading up the communications team at the RCVS, most recently as Strategic Communications Director, and was appointed CEO in November 2017. In autumn 2014, Lizzie set up the Mind Matters Initiative (MMI), alongside its then Chair, Neil Smith. As well as stimulating change in culture and openness around mental health and wellbeing within the profession in the UK, MMI has also attracted attention from the veterinary profession outside the UK, and other UK professions, including from the human health and the legal sectors. Its current Chair is Professor Stuart Reid.
Jo Malone, Vet Partners
Jo qualified from Glasgow vet school in 1998, she has been actively involved in both clinical and all business aspects of veterinary life throughout her career. Jo has worked for Minster Vets for the last 16 years focusing on small animal clinical practice.
In the last 10 years she has became increasingly involved in managing the practice alongside her clinical role. Being instrumental in growing the practice, improving performance and developing the people within the practice. Jo is passionate about the veterinary profession and the people involved in it. In 2015 she became CEO of VetPartners.
Andy McCreadie, Sandler Training
Andy McCreadie is an award-winning coach, facilitator and trainer who excels at identifying core sales and management challenges and implementing transformative growth strategies. Over the last decade, Andy has worked with leadership and sales management teams on both national and global accounts. He is currently the MD of Sandler Training is the world’s largest sales and leadership training organisation with over 500 Sandler® trainers located in cities throughout the world. For over forty years Sandler has helped organisations – ranging from SMEs to global companies.
Before joining Sandler Training in 2007, Andy worked as a strategy consultant for Accenture in London, selling and delivering high-profile consulting projects to blue chip companies such as Unilever, Volvo and Cable & Wireless. He then worked in direct sales – in London and Sydney, managing business development teams across different industry sectors, including telecoms and real estate.
Alexander is a Devon based vet in his first year in mixed practice. Before moving to Devon he worked in the Clinical Skills Lab at the University of Bristol and completed an internship in the People Team at The Vet Group. For over a year he has worked for Provet Cloud practice management software. Provet Cloud is the system of choice for Finish vets and and is now spreading across Europe.
Our Congress opener will be Benjamin Mee, motivational speaker, journalist and the man behind bestselling book and Hollywood blockbuster “We Bought A Zoo”. Benjamin will draw on his experiences of buying a zoo, overcoming obstacles, and having his story made into a film, to demonstrate how his leap of faith won him the battle to succeed, despite personal tragedy and whatever difficulties stood in his way.
Roger Milton ACCA CTA
Roger has an agricultural background and started within the Agricultural team at Moore Scarrott. He quickly developed an interest in the Veterinary sector and now works exclusively within the Vet team to provide proactive and commercial advice to clients, ensuring that their compliance and business advisory needs are taken care of. Roger works with veterinary practices of all sizes and offers a personal client service assisting in all aspects of their finances and strategic planning.
Fiona Nichol, Vet Partners
Fiona is currently Business Support Manager for VetPartners UK. Her role focuses on servicing the needs of practices, by understanding the support and development they require. She provides analysis and solutions on topics including; staff management and engagement, business operations, marketing, client relations and experience as well as practice performance and productivity.
Prior to this Fiona was involved in the planning and implementation of Zoetis business consulting services, aiding in the design and delivery of a range of business support services and solutions.
Her training included the completion of a veterinary specific business course at Purdue University in the USA, study with the European School of Management and working alongside experts in the UK. She is currently completing her certificate in Veterinary Business management through Liverpool University.
Over the last 8 years, Fiona has authored several articles that have appeared in the veterinary press and has provided workshops for the SPVS/VPMA CPD series and The University of Liverpool.
Before moving into the veterinary pharmaceutical industry Fiona spent five years in small animal practice in East Yorkshire.
Mark O’Byrne, Hill Pet Nutrition
Mark graduated as a vet from RVC in 1992 and after 3 years in mixed practice in the South West, left UK shores to travel the world and play rugby for a year. This rapidly changed and after 22 years away, Mark has returned to the UK with more than just a backpack! Mark travelled up and down Africa for 2 years, practiced small animal medicine for 9 years in Hong Kong including a wide variety of wildlife and conservation projects in Asia and has been working as a regional veterinary affairs manager for Hill’s for the last 11 years in Asia, Australasia and now UK and Ireland.
Andrew Oswald, Professor of Economics and Behavioural Science, Warwick University
Andrew Oswald is a Professor of Economics and Behavioural Science at the University of Warwick. His research is principally in applied economics and quantitative social science. It currently includes the empirical study of job satisfaction, human happiness, unemployment, labour productivity, and the influence of diet on psychological well-being. He serves on the board of editors of Science. Previously at Oxford and the London School of Economics, with spells as Lecturer, Princeton University (1983-4); De Walt Ankeny Professor of Economics, Dartmouth College (1989-91); Jacob Wertheim Fellow, Harvard University (2005); Visiting Fellow, Cornell University (2008); Research Director, IZA Bonn (2011-12); Visiting Fellow, University of Zurich (2016); Visiting Fellow, Yale University (2016). He is an ISI Highly-Cited Researcher.
Roly Owers, MA MSc VetMB MRCVS
Roly is a qualified veterinary surgeon and has been Chief Executive of the charity World Horse Welfare since 2008. He graduated from Cambridge University in 1992 and acquired his Master’s degree in Nutrition from the London School of Hygiene and Tropical Medicine in 1997. His previous veterinary roles were with the Blue Cross and Royal Army Veterinary Corps.
Roly is currently Treasurer of the British Equine Veterinary Association (BEVA), Chairman of the UK Equine Disease Coalition, a member of the Steering Group of the UK Equine Sector Council for Health and Welfare, and a Board member of the European Horse Network.
Catherine Oxtoby, BVSc PhD MRCVS – VDS
Catherine qualified from Bristol Vet School in 2000 and worked as a small animal and equine vet in the South West for 13 years.
In Sept 2013 she began a PhD in Patient Safety at Nottingham Vet School, co supervised by the School of Psychology. Her research investigated the causes and types of errors in veterinary practice, the effect of organisational culture on patient safety and the adaptation of an interprofessional teamwork training programme from human medicine for use in veterinary practice.
She graduated in July 2017 and presently works for the VDS as a risk manager, implementing human factors principles and developing system strategies and training programmes to help vets and veterinary practices mitigate errors and improve patient outcomes.
Nicky Paull RCVS PDP Dean
Nicky qualified from the University of Liverpool in 1979 and went to work in a small mixed practice in Cornwall. She is now senior director in the same practice that has grown to become a large independent practice with over 30 vets. It has a farm and equine department and a multi-site small animal department. Nicky has been an RCVS Professional Development Phase (PDP) Dean since 2011. She has been President of SPVS and of the British Veterinary Association. She spent a few years as a Trustee of Vetlife (VBF). She sits on the Board of the Veterinary Defence Society and has recently taken on the role as Chairman.
Dr Max Pemberton
Max is a psychiatrist, journalist and writer. He works full time in the NHS in mental health. He is a columnist for the Daily Mail and Reader’s Digest. He is also on the editorial board of the Spectator magazine and editor of the quarterly supplement, Spectator Health. He has won several awards for his writing, including the Mind Journalist of the Year and the Royal College of Psychiatrists Public Educator of the Year award. He has also written four books, including ‘Trust Me, I’m a (Junior) Doctor’, which was serialised on Radio 4 Book of the Week. His latest is a self-help book, using CBT to stop smoking.
Jonathan Pycock, BEVA & VDS
Jonathan is the Equine Claims Consultant for The Veterinary Defence Society. He was awarded an RCVS Certificate in 1991 and Diploma in Equine Stud Medicine in 1994 and has a Ph D from the Royal Veterinary College. He has co-edited several equine veterinary textbooks and written many book chapters in major equine textbooks.
Jonathan has developed a first opinion and referral equine practice from scratch and as well as being a Member of Council of BEVA for 9 years.
He has lectured at all the major International Equine Veterinary Congresses, including BEVA, the American Association of Equine Practitioners and the World Equine Veterinary Association and has acted as an expert witness for the Veterinary Defence Society on many occasions.
Andrew Rastall, Connected Vet
Andrew Rastall, CEO & Founder of Connected Vet, is an advocate of the de-mystification of digital’s dark arts. He founded Connected Vet in 2013 to provide plain-English digital and content marketing consultancy for the profession. Andrew’s presentations draw on over 28 years’ experience of PR & digital marketing in industry verticals that range from leisure retail to FMCG & higher education. Alongside his veterinary consultancy, Andrew heads up digital consultancy teams working for innovative brands including The University of Birmingham, Wagamama, Harvester restaurants and Carlsberg UK. Andrew regularly presents keynote material on digital, social and content marketing his most recent presentations being a series of webinars for independent vets on Data Protection and the General Data Protection Regulations (GDPR).
Julian is the MD of a 16 vet equine first opinion and referral practice in Kent operating out of a RCVS approved Equine Hospital. Bell Equine was the first equine hospital in the world to commission and develop an MRI scanner capable of acquiring images from standing horses. Julian was a member of the LOCOG Veterinary Services Committee, and Bell Equine provided a referral facility and trauma centre for the London 2012 Olympics with Julian as one of those providing on-site veterinary support at Greenwich Park. Julian completed an Executive MBA degree at Cambridge University’s Judge Business School in 2012, he is a member of the Board of Trustees of the Horse Trust, the world’s oldest horse charity, a member of the Hadlow College Business Advisory Council and of Liverpool University’s Veterinary Science Advisory Board. He is also Chairman of the British Equine Veterinary Association Trust, and having overseen a major strategic review of the Trust’s activities, he is helping with the development of a new direction for the Trust.
Helen Sanderson, VPMA
Helen started her career 25 years ago as an Equine nurse in a large Equine hospital. She moved to a practice in Lambourn and became more involved in office and accounts work. After a period of working as a practice manager and business management consultant, Helen is now a Business Development Manager for Vets4Pets supporting 20 practices with the skills and knowledge she has accumulated over the years. In her spare time Helen competes her ex-racehorse and works and competes her gundogs slug, Maggot and Pellet.
Kerry Scarlett CVPM MBA
Kerry joined Cogges Veterinary Surgery as the Practice Manager in 2001,after a career in banking and some time spent as Nurse Manager at a neighbouring practice.
In 2005 she passed the CVPM and in 2016 graduated with an MBA. Her MBA has motivated and helped her to keep Cogges Vets, an independent practice, flourishing in a competitive industry. Kerry is now an examiner for the CVPM and is very enthusiastic about further education and recognition for Practice Managers.
Nick Steele, Zoetis
Nick Steele, National Business Consulting Manager for Zoetis has more than eight years experience of learning and development within the medical and veterinary markets. Since joining Pfizer in 1997, Nick has held business and people management roles developing expertise in account management and sales. He now applies this experience, knowledge and skill to helping veterinary practices develop their teams and deliver business results now and for the future. Nick has an Honours degree in Molecular Genetics and spent two years at Aberdeen Medical School as a post-graduate research student working with Prof Hugh Pennington. In 2011, he completed his CIPD certificate in Learning & Development. He is also an accredited coach and practitioner in personality profiling.
Nick Stuart, MRCVS
Nick worked variously in mixed practice, as the sole vet for a large farming group, before settling on small animal practice. He was the founding partner of Vale Vets and Vale Referrals, a small animal and referral practice operating out of two RCVS accredited hospitals in Dursley and Portishead. In 2014, Vale Vets merged with Manor Vets in Birmingham to form a larger group which is now part of IVC. Nick is an Inspector for the Royal College of Veterinary Surgeons Practice Standards Scheme. As SPVS President in 2015/16, Nick launched the SPVS Wellbeing Awards which he runs for SPVS in partnership with RCVS.
Chris Tufnell, RCVS
Chris runs an equine and companion animal practice which employs five vets and seven support staff. Shortly after graduating he served on the RCVS Education Strategy Steering Group which laid the foundations of the Professional Development Phase (PDP).
Despite a busy practice and family life with two young sons Chris has made regular charity trips to Africa and India. Seeing the suffering of the third world at first hand has made him all the more appreciative of the opportunities available to us in our society. Currently living near Newbury, Chris chairs the Greenham and Crookham Commons Commission.
In addition to his role as RCVS Vice-President, Chris is also the sponsor of the RCVS programme ViVet which supports innovation in the veterinary professions and works to ensure the RCVS meets its strategic ambition to become a Royal College with ‘innovation at its heart, and to support this creatively and with determination’.
Stacey Van Gent RVN/CVPM
Stacey qualified as a Veterinary Nurse in 1999. Soon after that she moved to a newly established local veterinary practice in Faversham and became Head Nurse. She enjoyed all aspects of nursing and also had a passion for the processes and growth of the Practice and became Practice Manager several years later. She passed her CVPM in 2016. Since passing the CVPM she has gained much confidence. Whilst the course and exam are still fresh in her mind she is looking forward to share her experience and to encourage more Practice Managers to apply for the certificate.