Celtic Manor Resort, Newport, 25-27 January 2018
Registration for Congress 2018 is now open, please click here to register.
We are proud of our reputation of breaking new ground in business, management and marketing CPD and our 2018 Congress is no exception. We have a wealth of speakers new to the UK veterinary conference circuit from different sectors, professions or countries bringing expertise in leadership, marketing, customer care and staff wellbeing.
See below for some of the highlights or click here for the full programme.
Our Congress opener will be Benjamin Mee, motivational speaker, journalist and the man behind bestselling book and Hollywood blockbuster “We Bought A Zoo” . Benjamin will draw on his experiences of buying a zoo, overcoming obstacles, and having his story made into a film, to demonstrate how his leap of faith won him the battle to succeed, despite personal tragedy and whatever difficulties stood in his way.
Jonathan Bloom – Having It All in Practice: Happy Pets and People, Healthier Pets and Profits
The Fear Free approach to veterinary practice has been taking North America by storm but is still little known about in the UK. The evidence based concept is simple; too many owners avoid coming to the vets for routine appointments and advice because they know their pets hate it. Canadian vet, Jonathan Bloom, has embraced the concept in his Toronto practice with great results, but he finds other vets can be harder to convince than owners:
“Here’s the problem with training vets’ he says ‘They will spend a day at college learning the best insulin for the two diabetic pets they see a year. But five of the next 10 patients will be suffering fear and anxiety, and they didn’t cover that. Pet owners on the other hand, may not be able to identify dental disease or obesity, but they are experts at identifying fear and anxiety in their pets. Owners love this approach.”
Jonathan will present the concept in Boehringer’s Business Breakfast on Saturday morning and then go on to demonstrate step by step how this looks in practice in a follow up double session.
Sally Hopson, CE of The Vet Group (Vets4Pets and Companion Care) will be ‘in Conversation’ with Tricia Colville at the end of day on Friday. After graduating from the School of Oriental and African Studies at the University of London with a degree in Middle Eastern History, Sally joined the graduate scheme at Habitat and began a long and enjoyable career in retailing, including 14 years at ASDA where she held a number of senior roles. Sally has a particular interest in diversity and served as a commissioner on The Women in Work Commission and the Learning and Skills Council which was recognised in an MBE awarded in 2006.
Mind Matters Stream
Psychiatrist, journalist and author, Dr Max Pemberton will chair the Mind Matters stream. Max is on a mission to overcome stigma around mental health, pointing out that psychiatry is an area of medicine with one of the highest positive outcomes. His focus for situational or work related mental health problems is recovery and he believes that those who have had positive and effective treatment not only achieve a complete recovery, but can be stronger and more resilient as a result of the experience. He will talk about recovery and then chair a session on the importance of management in team wellbeing and resilience.
In Partnership with RCVS Mind Matters Initiative
We all have an inner Chimp who can be our best friend or our worst enemy…this is the Chimp Paradox, a mind management model first devised by Dr Steve Peters and applied to his work with elite athletes. Do you sabotage your own happiness and success? Are you struggling to make sense of yourself? Do your emotions sometimes dictate your life? Leonie Lightfoot has lectured in applied sports psychology and worked with both England Athletics and British Equestrian. She is one of a small team who have worked with the model for a number of years. She understands the stresses of working in a pressured environment and is passionate about using the chimp model to support individuals, teams and organisations to find greater sense of wellbeing and purpose.
New to Ownership and New to Management
Veterinary accountants and consultants are reporting an unprecedented number of new practice start-ups. This is great news for the profession. If you are thinking about the next step in your career, our New to Ownership stream will help you decide if ownership is for you and offer some great tips from those who’ve been there, together with financial experts who’ve worked with successful start-ups.
Meanwhile our New to Management stream will help those moving into a management role in veterinary practice for the first time regardless of whether they are managers new to vet practice or those already in a clinical role moving into management.
Equine and Large Animal
We will repeat our popular Equine stream with workshops on time management, employing new graduates, harnessing technology to improve productivity and equine ethics. Then BRAND NEW for 2018, to compliment our Equine workshop, we will have a Large Animal stream aimed at all practices employing ambulatory vets with workshops considering the H&S around lone workers, how to manage vets who are always on the road and stock control.
Don’t miss our Congress Cabaret and Presidents Banquet – click here for more.
Our chosen charity for 2018 is the Dogs Trust Hope and Freedom Projects – click here for more details.
Please click here for details of all the sponsors and
exhibitors joining us at Congress.